At Reust IT, we offer a comprehensive range of IT support and infrastructure services tailored to the needs of businesses of all sizes:

IT Support Services

Level 1 IT Support
First-line support for basic technical issues, user assistance, and system access problems.

Level 2 IT Support
Advanced troubleshooting and resolution of more complex technical incidents and software issues.

Level 3 On-Site Support
Expert-level diagnosis and resolution of critical IT problems — directly at your location.

Hardware Procurement & Sales

Procurement and sales of client computers and laptops, tailored to your company’s requirements.

Consultation and configuration for optimal hardware performance and compatibility.

Ticketing System

Centralized ticketing platform to ensure all support cases are tracked, prioritized, and resolved efficiently.

Remote Desktop Connection

Secure remote support through industry-standard remote desktop software, allowing rapid assistance without the need for on-site presence.

Microsoft Teams Communication

We use Microsoft Teams for fast, direct, and uncomplicated communication with our clients — ensuring short response times and smooth collaboration.